Printer Parts & Supplies
When investing in the right print solution for your office make sure you know what parts will be needed, where to get them from and how long they will take to get. The parts that are needed to replace broken parts in your printer if that time comes and the parts that will need to be replaced when preventative maintenance comes around.
Most replacements you will hear of will be IUs (Imaging Units), Transfer Belts, Fusers & Rollers. If you are thinking that I have forgotten about toner, developer and drums you are right, but for a good reason. These are classed as consumables and in most cases are covered under a maintenance agreement, we will discuss this in more detail in another article.
I am sure you have either yourself, or someone you know, been in a position where their office printer or copier had broken down out of the blue, called the service line of the servicing company, waited for the technician to arrive, only to diagnose the problem and not have the parts on hand for it. Sound familiar? If it sounds too familiar perhaps you need to look at receiving your service elsewhere or going in to business with another vendor.
Let’s face it, copier & printers do jam, they do break down and they do need service & if anyone tells you otherwise they need to watch what they say because if I can go of any of my previous experiences with print solution salespeople who have overstated certain performance features and under delivered are quickly uncovered & generally find themselves working in another industry and profession quicker than they would have hoped.
There is a reason for preventative maintenance on your MFDs and printers, and it is a very important one. Just like cars, and I do love using them as an analogy for print solutions, you need to maintain them. Why? So they last longer and to reduce the frequency of break-down [Read more →]
